

Welcome to ISS at
The Bank of England
Working in Partnership
Welcome to ISS!
A Message from Catherine Horne, Managing Director at ISS
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You may have heard the recent news that ISS has been awarded a new contract with the The Bank of England (BoE).
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​From 1 May, 2026, ISS will deliver a fully integrated suite of services including cleaning, mailroom, front‑of‑house and workplace services.
We are extremely excited about the new partnership and the opportunities it brings.
You and the team delivering these services to The Bank of England are critical to its success so if you work in these areas, then your role may transfer to ISS and your current employer will confirm this with you.
Meeting you to introduce ISS
We will be holding 'town hall' sessions as soon as we can so that we can meet colleagues transferring to ISS in-person and introduce ISS. We will then arrange 121 meetings to talk to you individually and discuss what the change means to you before the new contract starts in May. You may see members of the ISS team visiting BoE sites to understand the estate.
About ISS
In the meantime, if you’d like to know more about ISS, you can visit our website: www.uk.issworld.com. ISS is a large global organisation with people at its heart. We provide many services for our customers and their workplaces and believe that ‘our people make places’.
We understand that change can be unsettling so appreciate your commitment to providing services to BoE and continuing to perform your role as normal. If you have any immediate questions, please speak to your Manager.
We look forward to getting to know you as we prepare for the new contract.
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​We look forward to welcoming you from 1 May.
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​​​​​​​Catherine Horne and the ISS Team
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​We will continue to update this website with helpful information, so please check back regularly.
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